SOLVED Unable to connect to WMI (root\ccm) on remote machine error = 0x8004100e

[Arun]

Hi,

Im getting WMI error while upgrading OS for few systems. details below.

Execute query exec [sp_CP_GetNewPushMachines] N'BTI' SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:10 6536 (0x1988)
Execute query exec [sp_CP_SetPushRequestMachineStatus] 2097153912, 1 SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:10 6536 (0x1988)
Execute query exec [sp_CP_GetPushRequestMachine] 2097153912 SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:10 6536 (0x1988)
Successfully retrieved information for machine XXXXXXXX from DB SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:10 6536 (0x1988)
Execute query exec [sp_CP_GetPushRequestMachineIP] 2097153912 SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:10 6536 (0x1988)
Execute query exec [sp_CP_GetPushRequestMachineResource] 2097153912 SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:10 6536 (0x1988)
Execute query exec [sp_CP_GetPushMachineName] 2097153912 SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:10 6536 (0x1988)
Received request: "2097153912" for machine name: "XXXXXXXX" on queue: "Incoming". SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:10 6536 (0x1988)
Stored request "2097153912", machine name "XXXXXXXX", in queue "Processing". SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:10 6536 (0x1988)
Execute query exec [sp_CP_SetPushRequestMachineStatus] 2097153912, 1 SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:10 6536 (0x1988)
----- Started a new CCR processing thread. Thread ID is 0x2090. There are now 1 processing threads SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:12 6536 (0x1988)
Submitted request successfully SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:12 6536 (0x1988)
======>Begin Processing request: "2097153912", machine name: "XXXXXXXX" SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:12 8336 (0x2090)
Getting a new request from queue "Incoming" after 100 millisecond delay. SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:12 6536 (0x1988)
Execute query exec [sp_IsMPAvailable] N'BTI' SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:12 8336 (0x2090)
Waiting for change in directory "C:\Program Files\Microsoft Configuration Manager\inboxes\ccr.box" for queue "Incoming", (30 minute backup timeout). SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:12 6536 (0x1988)
---> Trying the 'best-shot' account which worked for previous CCRs (index = 0x0) SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:12 8336 (0x2090)
---> Attempting to connect to administrative share '\\XXXXXXXX\admin$' using account 'xxxxxx\xxxxxx' SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:12 8336 (0x2090)
---> The 'best-shot' account has now succeeded 189 times and failed 9 times. SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:12 8336 (0x2090)
---> Connected to administrative share on machine XXXXXXXX using account 'xxxxxx\xxxxxx' SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:12 8336 (0x2090)
---> Attempting to make IPC connection to share <\\XXXXXXXX\IPC$> SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:12 8336 (0x2090)
---> Searching for SMSClientInstall.* under '\\XXXXXXXX\admin$\' SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:12 8336 (0x2090)
---> System OS version string "6.3.9600" converted to 6.30 SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:13 8336 (0x2090)
---> Unable to connect to WMI (root\ccm) on remote machine "XXXXXXXX", error = 0x8004100e. SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:13 8336 (0x2090)
---> Creating \ VerifyingCopying existence of destination directory \\XXXXXXXX\admin$\ccmsetup. SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:13 8336 (0x2090)
---> Copying client files to \\XXXXXXXX\admin$\ccmsetup. SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:13 8336 (0x2090)
---> Copying file "C:\Program Files\Microsoft Configuration Manager\bin\I386\MobileClient.tcf" to "MobileClient.tcf" SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:13 8336 (0x2090)
---> Copying file "C:\Program Files\Microsoft Configuration Manager\bin\I386\ccmsetup.exe" to "ccmsetup.exe" SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:13 8336 (0x2090)
---> Created service "ccmsetup" on machine "XXXXXXXX". SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:35 8336 (0x2090)
---> Started service "ccmsetup" on machine "XXXXXXXX". SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:36 8336 (0x2090)
---> Deleting SMS Client Install Lock File '\\XXXXXXXX\admin$\SMSClientInstall.BTI' SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:36 8336 (0x2090)
Execute query exec [sp_CP_SetLastErrorCode] 2097153912, 0 SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:36 8336 (0x2090)
---> Completed request "2097153912", machine name "XXXXXXXX". SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:36 8336 (0x2090)
Deleted request "2097153912", machine name "XXXXXXXX" SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:36 8336 (0x2090)

 

[Prajwal Desai]

---> Created service "ccmsetup" on machine "XXXXXXXX". SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:35 8336 (0x2090)
---> Started service "ccmsetup" on machine "XXXXXXXX". SMS_CLIENT_CONFIG_MANAGER 20-01-2016 14:37:36 8336 (0x2090)

Is client agent installed on the machine ?. I see the client has been installed and the service ccmsetup has been started ?. What's the status of computer in console ?.

 

[Arun]

Is client agent installed on the machine ?. I see the client has been installed and the service ccmsetup has been started ?. What's the status of computer in console ?.

Client Activity is Active.

 

[Prajwal Desai]

Then you need not worry at all. As far as the client agent is installed and is active, then you should be happy.

To fix the WMI error, you can try one of these steps :-

1) Disable the firewall or type in a command prompt with elevated privileges:

netsh firewall set service remoteadmin enable


2) Start > Run > services.msc > Windows Management Instrumentation service >right-click it and press Stop.

Use Windows Explorer to delete all the files in the %SystemRoot%\System32\Wbem\Repository folder and restart your computer.

The Windows Management Instrumentation service will start and the files will be re-created

 

[Prajwal Desai]

Marking this thread as solved.