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SOLVED Unable to connect to remote machine using kerberos with alternate account

  • Thread starter Thread starter MrCheques
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MrCheques

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Hello everyone,

SCCM noob here. I am attempting to push the client to a device that has been discovered in my AD by SCCM. However when I right click the device and click "Install Client", my CCM logfile throws the error message posted in the title (unable to connect to remote machine using kerberos with alternate account).

I have scowered the internet looking for solutions. Posted the error message in Google and clicked on just about every link that comes up. Most of the advice is that its a "firewall problem", however I have disabled the firewall and I'm still getting the issue (Home lab, so dont freak out Sec Admins!).

After a day of fighting with this (yesterday), I come to you all this morning in hopes that someone may have had a similar experience and knows the fix.

Thank you for any and all advice!

Edit: For additional info

- I have added my SCCM_Push account as a local admin to the client using GPO (I verified that it worked)

-I have added WMI and File and Print sharing firewall rules to the firewall using GPO and also verified that those are also in place. (But again, I have tried turning firewall off completely on both client and server, and the issue persists. I don't think its a firewall issue)
 
Solution
Issue resolved. The problem was DNS. Somehow it was told an incorrect IP address at some point. No idea when or where as I don't ever remember entering in information for DNS, but I changed my servers IP address to whatever it was calling for and that cleared the issue.
Issue resolved. The problem was DNS. Somehow it was told an incorrect IP address at some point. No idea when or where as I don't ever remember entering in information for DNS, but I changed my servers IP address to whatever it was calling for and that cleared the issue.
 
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