SOLVED stop a service during an SCCM application upgrade

[eagle876291]

I am trying to deploy a new updated version of Global VPN client to users using sccm and I am seeing

installation of global protect could not be completed because these applications were running

Globalprotect Client

GlobabProtect service

to install successfully, please these applications and then retry the installation
I setup a behavior to terminate the processes but it doesn't look like its doing it

 

[Prajwal Desai]

Can you verify if those process names are correctly defined?. Also, if the service has a dependency on another service for starting or stopping, make sure even that is included in the list.