PENDING Software Center unable to connect to MECM server

[Muhammad Awais]

Software Center is unable to connecto MECM and has the following error logs when opened the [email protected] on the local machine.
Most prominent one is Portal URL is null. I am deploying the software center through GPO after failed attempts to deploy from the console.

Starting up... (Microsoft.SoftwareCenter.Client.SingleInstanceApplication at Main) SCClient 30-May-23 4:04:10 PM 1 (0x0001)
Client is running .Net Version4.0.30319.42000 (Microsoft.SoftwareCenter.Client.SingleInstanceApplication at Main) SCClient 30-May-23 4:04:10 PM 1 (0x0001)
Current working area is 0,0,1920,1040 (Microsoft.SoftwareCenter.Client.SCClient at SetWindowPosition) SCClient 30-May-23 4:04:10 PM 1 (0x0001)
Default window boundaries for this size work area are 0,0,1520,950 (Microsoft.SoftwareCenter.Client.SCClient at SetWindowPosition) SCClient 30-May-23 4:04:10 PM 1 (0x0001)
Portal URL is null (is URL set in client agent settings?) (Microsoft.SoftwareCenter.Client.Pages.UtilityClass at SetServicePortalLink) SCClient 30-May-23 4:04:11 PM 1 (0x0001)
Portal URL is null (is URL set in client agent settings?) (Microsoft.SoftwareCenter.Client.Pages.UtilityClass at SetServicePortalLink) SCClient 30-May-23 4:04:11 PM 1 (0x0001)
Executing WMI query: Select * From CCM_ClientAgentSettings (Microsoft.SoftwareCenter.Client.Data.WmiConnectionManager at ExecuteQuery) SCClient 30-May-23 4:04:11 PM 10 (0x000A)
Retreiving App Model Applications from WMI. (Microsoft.SoftwareCenter.Client.Pages.PageControls.TabChildListControl at RetreiveAppModelApplications) SCClient 30-May-23 4:04:11 PM 10 (0x000A)
Getting all instances of CCM_Application (Microsoft.SoftwareCenter.Client.Data.WmiDataConnector at GetAllApplicationsWithType) SCClient 30-May-23 4:04:11 PM 10 (0x000A)
Executing WMI query: Select * From CCM_Application WHERE EvaluationState != 2 AND UserUIExperience = TRUE (Microsoft.SoftwareCenter.Client.Data.WmiConnectionManager at ExecuteQuery) SCClient 30-May-23 4:04:11 PM 10 (0x000A)
Exception System.Runtime.InteropServices.COMException: (Microsoft.SoftwareCenter.Client.Data.WmiConnectionManager at ExecuteQuery) SCClient 30-May-23 4:06:11 PM 10 (0x000A)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at Microsoft.SoftwareCenter.Client.Data.WmiConnectionManager.ExecuteQuery(String query) SCClient 30-May-23 4:06:11 PM 10 (0x000A)
Found exception of type System.Runtime.InteropServices.COMException; wrapping in type Microsoft.SoftwareCenter.Client.Data.WmiException (Microsoft.SoftwareCenter.Client.Data.WmiException at .ctor) SCClient 30-May-23 4:06:11 PM 10 (0x000A)
Exception Microsoft.SoftwareCenter.Client.Data.WmiException: (Microsoft.SoftwareCenter.Client.Pages.PageControls.TabChildListControl at RetreiveAppModelApplications) SCClient 30-May-23 4:06:11 PM 10 (0x000A)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at Microsoft.SoftwareCenter.Client.Data.WmiConnectionManager.ExecuteQuery(String query) SCClient 30-May-23 4:06:11 PM 10 (0x000A)
Retreiving classic software distribution from WMI. (Microsoft.SoftwareCenter.Client.Pages.PageControls.TabChildListControl at RetreivePrograms) SCClient 30-May-23 4:06:11 PM 10 (0x000A)
Getting all instances of CCM_Program (Microsoft.SoftwareCenter.Client.Data.WmiDataConnector at GetAllApplicationsWithType) SCClient 30-May-23 4:06:11 PM 10 (0x000A)
Executing WMI query: Select * From CCM_Program (Microsoft.SoftwareCenter.Client.Data.WmiConnectionManager at ExecuteQuery) SCClient 30-May-23 4:06:11 PM 10 (0x000A)
Retreiving Updates from WMI. (Microsoft.SoftwareCenter.Client.Pages.PageControls.TabChildListControl at RetreiveUpdates) SCClient 30-May-23 4:06:11 PM 10 (0x000A)
Getting all instances of CCM_SoftwareUpdate (Microsoft.SoftwareCenter.Client.Data.WmiDataConnector at GetAllApplicationsWithType) SCClient 30-May-23 4:06:11 PM 10 (0x000A)
Executing WMI query: Select * From CCM_SoftwareUpdate (Microsoft.SoftwareCenter.Client.Data.WmiConnectionManager at ExecuteQuery) SCClient 30-May-23 4:06:11 PM 10 (0x000A)
Retreiving App Model Applications from WMI. (Microsoft.SoftwareCenter.Client.Pages.PageControls.TabChildListControl at RetreiveAppModelApplications) SCClient 30-May-23 4:06:12 PM 10 (0x000A)
Getting all instances of CCM_Application (Microsoft.SoftwareCenter.Client.Data.WmiDataConnector at GetAllApplicationsWithType) SCClient 30-May-23 4:06:12 PM 10 (0x000A)
Executing WMI query: Select * From CCM_Application WHERE EvaluationState != 2 AND UserUIExperience = TRUE (Microsoft.SoftwareCenter.Client.Data.WmiConnectionManager at ExecuteQuery) SCClient 30-May-23 4:06:12 PM 10 (0x000A)
Exception System.Runtime.InteropServices.COMException: (Microsoft.SoftwareCenter.Client.Data.WmiConnectionManager at ExecuteQuery) SCClient 30-May-23 4:08:12 PM 10 (0x000A)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at Microsoft.SoftwareCenter.Client.Data.WmiConnectionManager.ExecuteQuery(String query) SCClient 30-May-23 4:08:12 PM 10 (0x000A)
Found exception of type System.Runtime.InteropServices.COMException; wrapping in type Microsoft.SoftwareCenter.Client.Data.WmiException (Microsoft.SoftwareCenter.Client.Data.WmiException at .ctor) SCClient 30-May-23 4:08:12 PM 10 (0x000A)
Exception Microsoft.SoftwareCenter.Client.Data.WmiException: (Microsoft.SoftwareCenter.Client.Pages.PageControls.TabChildListControl at RetreiveAppModelApplications) SCClient 30-May-23 4:08:12 PM 10 (0x000A)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at Microsoft.SoftwareCenter.Client.Data.WmiConnectionManager.ExecuteQuery(String query) SCClient 30-May-23 4:08:12 PM 10 (0x000A)
Retreiving classic software distribution from WMI. (Microsoft.SoftwareCenter.Client.Pages.PageControls.TabChildListControl at RetreivePrograms) SCClient 30-May-23 4:08:12 PM 10 (0x000A)
Getting all instances of CCM_Program (Microsoft.SoftwareCenter.Client.Data.WmiDataConnector at GetAllApplicationsWithType) SCClient 30-May-23 4:08:12 PM 10 (0x000A)
Executing WMI query: Select * From CCM_Program (Microsoft.SoftwareCenter.Client.Data.WmiConnectionManager at ExecuteQuery) SCClient 30-May-23 4:08:12 PM 10 (0x000A)
Retreiving Updates from WMI. (Microsoft.SoftwareCenter.Client.Pages.PageControls.TabChildListControl at RetreiveUpdates) SCClient 30-May-23 4:08:12 PM 10 (0x000A)
Getting all instances of CCM_SoftwareUpdate (Microsoft.SoftwareCenter.Client.Data.WmiDataConnector at GetAllApplicationsWithType) SCClient 30-May-23 4:08:12 PM 10 (0x000A)
Executing WMI query: Select * From CCM_SoftwareUpdate (Microsoft.SoftwareCenter.Client.Data.WmiConnectionManager at ExecuteQuery) SCClient 30-May-23 4:08:12 PM 10 (0x000A)
Getting Remote Control settings from WMI. (Microsoft.SoftwareCenter.Client.Data.WmiDataConnector at RetrieveRemoteControlSettings) SCClient 30-May-23 4:08:12 PM 10 (0x000A)
Getting Power Management settings from WMI. (Microsoft.SoftwareCenter.Client.Data.WmiDataConnector at RetrievePowerManagementSettings) SCClient 30-May-23 4:08:12 PM 10 (0x000A)
Exception Microsoft.SoftwareCenter.Client.Data.WmiException: (Microsoft.SoftwareCenter.Client.Common.ClientUXMain at RetreiveDataComplete) SCClient 30-May-23 4:08:12 PM 1 (0x0001)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at Microsoft.SoftwareCenter.Client.Data.WmiConnectionManager.ExecuteQuery(String query) SCClient 30-May-23 4:08:12 PM 1 (0x0001)
Returning COM exception -2146959355. (Microsoft.SoftwareCenter.Client.Data.WmiException at get_ErrorCode) SCClient 30-May-23 4:08:12 PM 1 (0x0001)
DialogBase base constructor called for Microsoft.SoftwareCenter.Client.Pages.MoreInfoDialog, isNotify = False, default brandingText = (Microsoft.SoftwareCenter.Client.Pages.DialogBase at .ctor) SCClient 30-May-23 4:08:12 PM 1 (0x0001)
ParseBrandingLogo: No logo information was found (Microsoft.SoftwareCenter.Client.Common.CustomUISettings at ParseBrandingLogo) SCClient 30-May-23 4:08:12 PM 1 (0x0001)
ParseNotificationLogo: No logo information was found (Microsoft.SoftwareCenter.Client.Common.CustomUISettings at ParseNotificationLogo) SCClient 30-May-23 4:08:12 PM 1 (0x0001)

 

[AhmedLS]

do you have a firewall between your clients and SCCM ? sounds like a network problem if you cant deploy the client normally

 

[Muhammad Awais]

Apparently no firewalls. The devices and the server are on the same subnet. I have also implemented the GPO to exclude the necessary ports as per the documentation

 

[Muhammad Awais]

I have disabled the local firewall on the sccm server and the client and still the problem is there. I had all the inbound and outbound rules to open the ports, custom ports and the WMI / file types allowed from server and the client side too.

 

[Garth]

Make sure that both devices are fully patched. I recently had an issue like this when both where not fully patch.

 

[Muhammad Awais]

Wondering to know what would a fully patched may mean

 

[AhmedLS]

would you try the below on one of the affected assests. run it on a command with admin rights

1. net stop winmgmt
2. winmgmt /resetrepository
3. Reboot

 

[Muhammad Awais]

Received an error on the reboot

 

[AhmedLS]

Received an error on the rebootView attachment 5324

there is no command for reboot. i might mistyped my text. you will run 1 and 2 in the command prompt then reboot / restart the computer. you can simply change No.3 into
shutdown -r