SOLVED SCCM Third-Party Software Updates Wizard Error

[leo815]

Hi all,

Any idea why am I receiving an error upon subscribing to HP updates ? See screenshots attached. Thank you

 

[Garth]

Did you review the log it talks about within the Error? Can you access the CAB file outside of ConfigMgr? Did you test download the CAB file using the local system account?

 

[leo815]

Yes I can access https://hpia.hpcloud.hp.com/downloads/sccmcatalog/HpCatalogForSms.latest.cab on my PC

Here's what the log file says:

[1, PID:16712][09/04/2023 14:21:44] :System.Management.ManagementException\r\nNot found \r\n at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementObject.Initialize(Boolean getObject)
at System.Management.ManagementBaseObject.get_wbemObject()
at System.Management.PropertyData.RefreshPropertyInfo()
at System.Management.PropertyDataCollection.get_Item(String propertyName)
at System.Management.ManagementBaseObject.GetPropertyValue(String propertyName)
at System.Management.ManagementBaseObject.get_Item(String propertyName)
at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlConnectionManager.GetInstance(String objectPath)\r\nManagementException details:
instance of SMS_ExtendedStatus
{
Description = "Error retrieving object PackageID=0";
ErrorCode = 2151811598;
File = "K:\\dbs\\sh\\cmgm\\0405_083130\\cmd\\1h\\src\\SiteServer\\SDK_Provider\\SMSProv\\SspInterface.h";
Line = 1199;
Operation = "GetObject";
ParameterInfo = "SMS_Package.PackageID=\"0\"";
ProviderName = "ExtnProv";
StatusCode = 2147749890;
};
\r\n
[1, PID:16712][09/04/2023 14:21:44] :System.Management.ManagementException\r\nNot found \r\n at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
at System.Management.ManagementObject.Initialize(Boolean getObject)
at System.Management.ManagementBaseObject.get_wbemObject()
at System.Management.PropertyData.RefreshPropertyInfo()
at System.Management.PropertyDataCollection.get_Item(String propertyName)
at System.Management.ManagementBaseObject.GetPropertyValue(String propertyName)
at System.Management.ManagementBaseObject.get_Item(String propertyName)
at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlConnectionManager.GetInstance(String objectPath)\r\nManagementException details:
instance of SMS_ExtendedStatus
{
Description = "Error retrieving object PackageID=0";
ErrorCode = 2151811598;
File = "K:\\dbs\\sh\\cmgm\\0405_083130\\cmd\\1h\\src\\SiteServer\\SDK_Provider\\SMSProv\\SspInterface.h";
Line = 1199;
Operation = "GetObject";
ParameterInfo = "SMS_DeviceSettingPackage.PackageID=\"0\"";
ProviderName = "ExtnProv";
StatusCode = 2147749890;
};
\r\n
[21, PID:16712][09/04/2023 14:51:31] :Error DownloadFile returned 12029

 

[Garth]

A quick search of error 12029 suggest a corrupted download. Is the file that is download by CM, usable?

 

[leo815]

All sorted, I had to specify proxy in IE and all working now. Thanks