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PENDING SCCM not connecting after security update on laptop

  • Thread starter Thread starter RoseD
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RoseD

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Hi
I am new to the forum and looking for some help with my SCCM issue. (I've been advised to log it on this on Configuration manager thread)
I've been doing some digging around on my laptop and think i have found out what is stopping me using SCCM.
I first noticed the issue on Monday 27th November, on my laptop i could see two updates were installed on the 22nd November.

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If i uninstall the Security update (KB5032190) and reboot my laptop SCCM will work.

This is the error message i get in the SCCM log when the security update has been installed:

No credentials are available in the security package (Error: 8009030E; Source: Windows)]LOG]!><time="18:29:58.240+00" date="12-04-2023" component="CmRcViewer" context="" type="3" thread="13988" file="sccmsecurityfilter.cpp:845">
<![LOG[Remote Control Security Handshake failed.
No credentials are available in the security package (Error: 8009030E; Source: Windows)]LOG]!><time="18:29:58.240+00" date="12-04-2023" component="CmRcViewer" context="" type="3" thread="13988" file="viewer.cpp:2693">
<![LOG[Failed to get a server name from AdminUI registry [Software\Microsoft\ConfigMgr10\AdminUI\Connection].
The system cannot find the file specified. (Error: 80070002; Source: Windows)]LOG]!><time="18:29:58.240+00" date="12-04-2023" component="CmRcViewer" context="" type="3" thread="13988" file="rcutils.cpp:951">

Installing this security update seems stop SCCM from finding the credentials/server name from the AdminUI to be able to log on it the till.

This is what should popup after entering the store name (which does with the security update uninstalled)
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But when the security update is applied this is what happens

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It doesn't call the credentials.
I have a Windows 11 laptop (all updates have been installed), other users that are on Windows 10 do have this issue.

Has anyone come across this issue before?
 
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