PENDING SCCM Error 0x8 (8) - Not Enough Storage is available to process this command

[tshivara]

Hi Prajwal,

Need some help. In our organisation we are moving from sophos to Defender antivirus. I created a script to do silent uninstall of Sophos software. Some are successfully being pushed but few of them are returning with an error Not Enough Storage is available to process this command.

I have checked SCCm server and there is no space issue. Please help as I have not got any help from any articles in google.

Much appreciated help in advance.

 

[Prajwal Desai]

Did you check with Sophos support if that script is the official method for uninstalling the AV?. What I read online is Sophos Zap is the tool to cleanly remove the components.

 

[tshivara]

Thanks

Did you check with Sophos support if that script is the official method for uninstalling the AV?. What I read online is Sophos Zap is the tool to cleanly remove the components.

Thanks Prajwal. I have raised a case with sophos. The command line I’m using is published in sophos central. Since we are doing a silent push to all pcs. Around 55 pcs are coming up with storage issue. I have cleared ccm cache on few devices still no luck.

Any other ideas or suggestions? Thanks in advance.

 

[Prajwal Desai]

Thanks

Thanks Prajwal. I have raised a case with sophos. The command line I’m using is published in sophos central. Since we are doing a silent push to all pcs. Around 55 pcs are coming up with storage issue. I have cleared ccm cache on few devices still no luck.

Any other ideas or suggestions? Thanks in advance.

From my understanding, the error 0x8 is not a ConfigMgr generated error. It is a Windows generated error that translates to not enough memory resources are available to process the command. I guess you're seeing this error either due to ConfigMgr agent issues, Sophos not letting you uninstall the application, or some faulty Windows update preventing the uninstall. Those are my guesses but I am not exactly sure why you're seeing that error.

 

[Prajwal Desai]

On one of those problematic PCs, can you try using the Sophos Zap tool to remove Sophos and see if that works?

 

[tshivara]

On one of those problematic PCs, can you try using the Sophos Zap tool to remove Sophos and see if that works?

Thanks Prajwal - I will surely explore that option. Will let you know how I go. Thanks for the advise.