PENDING SCCM Admin Console not upgrading to version Version 5.2103.1059.3100

[aioffe]

Dear Experts and regular SCCM Users!



I have an issue with our SCCM. This is what occurred:



I created a snapshot of the Virtual Machine, where SCCM is installed before installing Hotfix KB10036164. After installing this hotfix, I noticed that WSUS was having issues communicating with SCCM. The Admin Console updated to the latest version (Version 5.2103.1059.3100) from version (5.2103.1059.1800) on the primary server. However, I was also having an issue upgrading the Admin Console on IT Users PC's and Updates stopped syncing from WSUS. What I did, was reverted back to the VMware Snapshot I took before running the hotfix.



This is what is happening now:

The WSUS issue has been fixed, but the Hotfix KB10036164, seems to have been installed. Every time I open the Console, it says "A new version of the console is available (5.2103.1059.3100). Working in the old console (5.2103.1059.1800) might corrupt data.



If I try to install the new console, I get a message "Update complete for extension 0 of 1. One or more errors have occurred while installing new console. Click the "Report" button to review installation log file.

Please help if you can or send me where I can request help. I don’t know how to get the console to get to work properly again. I have found threads about the “AdminUI.ExtensionInstaller.exe Error: 0 : Microsoft.ConfigurationManagement.ManagementProvider.SmsException\r\nDownloaded file does NOT pass Hash validation.” Error, but they all deal with earlier versions of SCCM. Thank you so much.



AdminUI.ExtensionInstaller.exe Error: 0 : Extension Installer failed to:ReinstallConsole with errors:ReinstallConsoleFail

DateTime=2021-07-08T20:04:17.5496873Z

AdminUI.ExtensionInstaller.exe Information: 0 : Start extracting command line:C:\Program Files (x86)\Microsoft Endpoint Manager\AdminConsole\bin\AdminUI.ExtensionInstaller.exe SiteServerName=DET-S004.wmenergy.com ReinstallConsole

DateTime=2021-07-08T20:18:58.9301827Z

AdminUI.ExtensionInstaller.exe Information: 0 : argument:SiteServerName=DET-S004.wmenergy.com found, setup wmi connection

DateTime=2021-07-08T20:18:58.9301827Z

AdminUI.ExtensionInstaller.exe Information: 0 : argument:ReinstallConsole found, add ReinstallConsole to tasks

DateTime=2021-07-08T20:18:58.9301827Z

AdminUI.ExtensionInstaller.exe Information: 0 : Successfully extracted command line: C:\Program Files (x86)\Microsoft Endpoint Manager\AdminConsole\bin\AdminUI.ExtensionInstaller.exe SiteServerName=DET-S004.wmenergy.com ReinstallConsole

DateTime=2021-07-08T20:18:58.9301827Z

AdminUI.ExtensionInstaller.exe Information: 0 : AdminUI.ExtensionInstaller.exe will ReinstallConsole for console on this machine connecting to Wmi=DET-S004.wmenergy.com in UI mode.

DateTime=2021-07-08T20:18:58.9311808Z

AdminUI.ExtensionInstaller.exe Information: 0 : Start checking local console information.

DateTime=2021-07-08T20:18:58.9341833Z

AdminUI.ExtensionInstaller.exe Information: 0 : Start checking if there are admin console processes running.

DateTime=2021-07-08T20:18:58.9351784Z

AdminUI.ExtensionInstaller.exe Information: 0 : Reinstalling Console...

DateTime=2021-07-08T20:18:59.2493190Z

AdminUI.ExtensionInstaller.exe Information: 0 : Calling GetFileBinary method in WMI to get file bytes for UIManifest.xml

DateTime=2021-07-08T20:19:00.0461999Z

AdminUI.ExtensionInstaller.exe Information: 0 : Starting downloading of file:C:\Program Files (x86)\ConfigMgr10\AdminconsoleSetup\469A3000-14DA-425E-B288-4B0E16DB87C4\UIManifest.xml

DateTime=2021-07-08T20:19:00.0461999Z

AdminUI.ExtensionInstaller.exe Warning: 0 : Downloaded file does NOT match Hash, delete the file.

DateTime=2021-07-08T20:19:00.1243274Z

AdminUI.ExtensionInstaller.exe Error: 0 : Microsoft.ConfigurationManagement.ManagementProvider.SmsException\r\nDownloaded file does NOT pass Hash validation.\r\n at Microsoft.ConfigurationManagement.AdminConsole.ExtensionInstaller.WmiInstallationDataDownloader.DownloadFile(IExtensionFile file, String downloadPath, Boolean validateHash)

at Microsoft.ConfigurationManagement.AdminConsole.ExtensionInstaller.ExtensionHandler.ReinstallConsole()\r\nNo details are available for this error.\r\n DateTime=2021-07-08T20:19:00.1243274Z

 

[Prajwal Desai]

Hi, can you try this - https://www.prajwaldesai.com/configuration-manager-console-update-fails/

 

[aioffe]

Hi, can you try this - https://www.prajwaldesai.com/configuration-manager-console-update-fails/

Hi Prajwal!

I have already tried. I checked out this location:
C:\Program Files (x86)\ConfigMgr10\AdminconsoleSetup\469A3000-14DA-425E-B288-4B0E16DB87C4

This is the folder, where the files for the new console installation are supposed to be downloaded to. They never appear. If I delete this folder and try the console installation again, the folder reappears, but is always empty and the installation always gives the same log with the "Downloaded file does NOT pass Hash validation." Error

Also, here is what I found:
If I open up the older version of the console and go to: Monitoring - Last Hotfix: All the tasks are green, but the "Monitoring replication initialization" task is still showing as running. It tells me to check the cmupdate.log and rcmctrl.log. The CMupdate.log says:

*** [08001][-2146893051][Microsoft][SQL Server Native Client 11.0]A network-related or instance-specific error has occurred while establishing a connection to SQL Server. Server is not found or not accessible. Check if instance name is correct and if SQL Server is configured to allow remote connections. For more information see SQL Server Books Online.

*** [08001][-2146893051][Microsoft][SQL Server Native Client 11.0]A network-related or instance-specific error has occurred while establishing a connection to SQL Server. Server is not found or not accessible. Check if instance name is correct and if SQL Server is configured to allow remote connections. For more information see SQL Server Books Online.

*** Failed to connect to the SQL Server, connection type: SMS ACCESS.
Failed to get sql connection

etc...

 

[iwakurarasso]

Hola Prajwal!

Ya lo he intentado. Revisé esta ubicación:
C:\Archivos de programa (x86)\ConfigMgr10\AdminconsoleSetup\469A3000-14DA-425E-B288-4B0E16DB87C4

Esta es la carpeta donde se supone que se deben descargar los archivos para la nueva instalación de la consola. Nunca aparecen. Si elimino esta carpeta e intento la instalación de la consola de nuevo, la carpeta vuelve a aparecer, pero siempre está vacía y la instalación siempre da el mismo registro con el "El archivo descargado NO pasa la validación Hash". Error

Además, esto es lo que encontré:
Si abro la versión anterior de la consola y voy a: Supervisión - Última revisión: Todas las tareas son verdes, pero la tarea "Supervisión de la inicialización de la replicación" sigue mostrándose como en ejecución. Me dice que verifique la cmupdate.log y rcmctrl.log. El CMupdate.log dice:

[08001][-2146893051][Microsoft][SQL Server Native Client 11.0]Se ha producido un error relacionado con la red o específico de la instancia al establecer una conexión con SQL Server. El servidor no se encuentra o no se puede acceder a él. Compruebe si el nombre de la instancia es correcto y si SQL Server está configurado para permitir conexiones remotas. Para obtener más información, vea los Libros en pantalla de SQL Server.

[08001][-2146893051][Microsoft][SQL Server Native Client 11.0]Se ha producido un error relacionado con la red o específico de la instancia al establecer una conexión con SQL Server. El servidor no se encuentra o no se puede acceder a él. Compruebe si el nombre de la instancia es correcto y si SQL Server está configurado para permitir conexiones remotas. Para obtener más información, vea los Libros en pantalla de SQL Server.

Error al conectarse a SQL Server, tipo de conexión: SMS ACCESS.
Error al obtener la conexión sql

etc...

¿podrías resolver esto?