SOLVED SCCM 2012 Cannot Finish the Updates 1802 & 1710

[Rashid]

I tried to updates the sccm 2012 updates 1802 & 1710 Hotfix also, both updates are failed to while doing the updates.

Please help me to sort this issue, this issue is persiste since last two months, i tired alots of links but all are failed..

CM Update Logs

Staging folder has hash = 0F27A7C904748E4C1CD5A0172F158494E160E988232DE78D23E9BBF4735E4F49 CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:20:48 PM 1948 (0x079C)
Staging folder (\\?\C:\Program Files\Microsoft Configuration Manager\CMUStaging\EAB25B02-02DD-4A14-B6D0-BA5BDE540D66) has hash 0F27A7C904748E4C1CD5A0172F158494E160E988232DE78D23E9BBF4735E4F49 which does not match hash from content library 1E142E657181BAE68A434DE01E5AF3AA542FE3A08F15845B948A4FDAA34A26E8 CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:20:48 PM 1948 (0x079C)
Delete folder \\?\C:\Program Files\Microsoft Configuration Manager\CMUStaging\EAB25B02-02DD-4A14-B6D0-BA5BDE540D66\ returned 0. Extractring the content from content library... CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:20:53 PM 1948 (0x079C)
update package content EAB25B02-02DD-4A14-B6D0-BA5BDE540D66 has been expanded to foler \\?\C:\Program Files\Microsoft Configuration Manager\CMUStaging\EAB25B02-02DD-4A14-B6D0-BA5BDE540D66\ CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:21:59 PM 1948 (0x079C)
Successfully reported ConfigMgr update status (SiteCode=WBM, SubStageID=0xd0005, IsComplete=1, Progress=50, Applicable=1) CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:21:59 PM 1948 (0x079C)
File '\\?\C:\Program Files\Microsoft Configuration Manager\CMUStaging\EAB25B02-02DD-4A14-B6D0-BA5BDE540D66\SMSSetup\update.map.cab' is signed and trusted. CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:21:59 PM 1948 (0x079C)
Signing root cert's thumbprint: cdd4eeae6000ac7f40c3802c171e30148030c072 CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:21:59 PM 1948 (0x079C)
Extracting file \\?\C:\Program Files\Microsoft Configuration Manager\CMUStaging\EAB25B02-02DD-4A14-B6D0-BA5BDE540D66\SMSSetup\update.map.cab to \\?\C:\Program Files\Microsoft Configuration Manager\CMUStaging\EAB25B02-02DD-4A14-B6D0-BA5BDE540D66\SMSSetup\ CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:21:59 PM 1948 (0x079C)
Extracted \\?\C:\Program Files\Microsoft Configuration Manager\CMUStaging\EAB25B02-02DD-4A14-B6D0-BA5BDE540D66\SMSSetup\update.map CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:21:59 PM 1948 (0x079C)
Successfully reported ConfigMgr update status (SiteCode=WBM, SubStageID=0xd0005, IsComplete=1, Progress=75, Applicable=1) CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:21:59 PM 1948 (0x079C)
Successfully read file \\?\C:\Program Files\Microsoft Configuration Manager\CMUStaging\EAB25B02-02DD-4A14-B6D0-BA5BDE540D66\SMSSetup\update.map CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:21:59 PM 1948 (0x079C)
Successfully reported ConfigMgr update status (SiteCode=WBM, SubStageID=0xd0005, IsComplete=2, Progress=100, Applicable=1) CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:21:59 PM 1948 (0x079C)
FQDN for server QAWBMSCCMSV13 is qawbmsccmsv13.wbm.local CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:21:59 PM 1948 (0x079C)
INFO: Target computer is a 64 bit operating system. CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:21:59 PM 1948 (0x079C)
INFO: Checking for existing setup information. CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:21:59 PM 1948 (0x079C)
INFO: Setting setup type to 1. CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:21:59 PM 1948 (0x079C)
INFO: Checking for existing SQL information. CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:21:59 PM 1948 (0x079C)
INFO: 'qawbmsqlsv12.wbm.local' is a valid FQDN. CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:21:59 PM 1948 (0x079C)
INFO: Verifying the registry entry for Asset Intelligence installation CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:21:59 PM 1948 (0x079C)
INFO: Found registry key for installation of Asset Intelligence full version CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:21:59 PM 1948 (0x079C)
INFO: Setup detected an existing Configuration Manager installation. Currently installed version is 8577 CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:21:59 PM 1948 (0x079C)
INFO: Phase is 1C7 CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:21:59 PM 1948 (0x079C)
INFO: SDK Provider is on qawbmsccmsv13.wbm.local. CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:22:00 PM 1948 (0x079C)
Set working directory to the staging folder C:\Program Files\Microsoft Configuration Manager\CMUStaging\EAB25B02-02DD-4A14-B6D0-BA5BDE540D66\SMSSetup CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:22:00 PM 1948 (0x079C)
INFO: Setting the default CSV folder path CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:22:00 PM 1948 (0x079C)
INFO: Language: Mobile Device (INTL), LangPack: 0. CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:22:00 PM 1948 (0x079C)
INFO: Configuration Manager Build Number = 8634 CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:22:00 PM 1948 (0x079C)
INFO: Configuration Manager Version = 5.0 CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:22:00 PM 1948 (0x079C)
INFO: Configuration Manager Minimum Build Number = 800 CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:22:00 PM 1948 (0x079C)
Preparing prereq check for site server [QAWBMSCCMSV13.WBM.LOCAL]... CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:22:00 PM 1948 (0x079C)
prereqcore has hash value SHA256:E802293280BCE745A0E4C128EB0FB8F258485E16F92B72AE28CC3EE4C2A11326 CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:22:00 PM 1948 (0x079C)
Running prereq checking against Server [QAWBMSCCMSV13.WBM.LOCAL] ... CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:22:00 PM 1948 (0x079C)
INFO: SQL Connection succeeded. Connection: SMS ACCESS, Type: Secure CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:22:19 PM 1948 (0x079C)
Error information persisted in the database. CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:22:19 PM 1948 (0x079C)
Waiting for changes to the "\\qawbmsccmsv13.wbm.local\SMS_WBM\inboxes\cmupdate.box" directories, updates will be polled in 296 seconds... CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:22:19 PM 1948 (0x079C)
Detected a change to the "\\qawbmsccmsv13.wbm.local\SMS_WBM\inboxes\cmupdate.box" directory. CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:22:19 PM 1948 (0x079C)
Waiting for changes to the "\\qawbmsccmsv13.wbm.local\SMS_WBM\inboxes\cmupdate.box" directories, updates will be polled in 296 seconds... CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:22:19 PM 1948 (0x079C)
Detected a change to the "\\qawbmsccmsv13.wbm.local\SMS_WBM\inboxes\cmupdate.box" directory. CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:22:19 PM 1948 (0x079C)
Waiting for changes to the "\\qawbmsccmsv13.wbm.local\SMS_WBM\inboxes\cmupdate.box" directories, updates will be polled in 296 seconds... CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:22:19 PM 1948 (0x079C)
There are no pending update package to be processed. CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:27:15 PM 1948 (0x079C)
INFO: SQL Connection succeeded. Connection: SMS ACCESS, Type: Secure CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:27:15 PM 1948 (0x079C)
Waiting for changes to the "\\qawbmsccmsv13.wbm.local\SMS_WBM\inboxes\cmupdate.box" directories, updates will be polled in 600 seconds... CONFIGURATION_MANAGER_UPDATE 22/05/2018 01:27:15 PM 1948 (0x079C)


Thanks in Advance

 

[Prajwal Desai]

From the screenshot i see the prerequisite check has failed. Can you upload ConfigMgrPrereq.log located in c: drive.

 

[Rashid]

issue sorted with your different post.

thanks

 

[JBOAKES]

What was the other post? I am having issues with our upgrade as well