PENDING Scan failed with error = 0x80240440.

[AtikahZ19]

Hi, really need your help. I did deploy some patching and found that the device is in unknown state. I check on WUAhandler, UpdatesDeployment, ScanAgent shows the same error code. Kindly assist.

 

[Sridharrandy]

Could you please upload the update handler log to investigate this issue further.

 

[AtikahZ19]

Sorry for late. there u go

 

[ramesh4477]

For client side troubleshooting, we need to first check the locationservices.log to make sure that the correct SUP point is detected by the client, else make sure that the client is correctly reporting to the SCCM server and that the software update is enabled.

 

[ramesh4477]

Also check the WCM.log and wsyncmgr.log on the server side.

 

[MuprhyT]

Hi AtiKahZ19,

Did your problem solved? If so, can you share with me.
I have the same issue.

Regards,

 

[Gokul]

Please start a new thread ,

 

[kranthi4c3]

​

Hi All,​

Could you please help me on the same issue , which i am facing on the many machines .

SCAN FAILED WITH ERROR=0X80240440​

 

[Garth]

​

Hi All,​

Could you please help me on the same issue , which i am facing on the many machines .

SCAN FAILED WITH ERROR=0X80240440​

What have you tried?

 

[AtikahZ19]

This problem not yet solved. So far, I do re-install the client.

 

[Gokul]

This problem not yet solved. So far, I do re-install the client.

Is this for single device ?
Locationservices.log showing any wsus server path?

 

[AtikahZ19]

This issue is regarding the client didn't update the latest hardware scan. I believe not related to WSUS. right?