PENDING Request application from software center not working

[Puneet mandyal]

Hi All,

I need help to fix the issue with request application from software center from many users but from some user ID the request is completing without issue.
Below is the error is appearing while request application from software center it is showing after in-console upgrade to 1810

• Have checked the logs for SMSAWEBSVCSetup, but no any error is found in SCCM
  <01/07/19 12:45:17> ======== Completed Installation of Pre Reqs for Role SMSAWEBSVC ========
  <01/07/19 12:45:17> Installing the SMSAWEBSVC
  <01/07/19 12:45:17> Passed OS version check.
  <01/07/19 12:45:17> IIS Service is installed.
  <01/07/19 12:45:17> Checking whether IIS ASP.NET component is installed
  <01/07/19 12:45:17> IIS component ASP.NET is installed
  <01/07/19 12:45:17> Checking whether WCF 40 is activated
  <01/07/19 12:45:17> WCF 40 is activated
  <01/07/19 12:45:17> Checking whether IIS ASP.NET is registered
  <01/07/19 12:45:17> IIS ASP.NET is registered
  <01/07/19 12:45:17> AWEBSVCNAME="CMApplicationCatalogSvc" SMSSSLSTATE=0 AWEBSVCPATH="C:\Program Files\SMS_CCM" AWEBSVCLOGMAXSIZE=8000000
  <01/07/19 12:45:17> No versions of SMSAWEBSVC are installed. Installing new SMSAWEBSVC.
  <01/07/19 12:45:17> Enabling MSI logging. awebsvc.msi will log to C:\Program Files\Microsoft Configuration Manager\logs\awebsvcMSI.log
  <01/07/19 12:45:17> Installing C:\Program Files\Microsoft Configuration Manager\bin\x64\awebsvc.msi AWEBSVCNAME="CMApplicationCatalogSvc" SMSSSLSTATE=0 AWEBSVCPATH="C:\Program Files\SMS_CCM" AWEBSVCLOGMAXSIZE=8000000
  <01/07/19 12:45:23> awebsvc.msi exited with return code: 0
  <01/07/19 12:45:23> Installation was successful.
  <01/07/19 12:45:23> ~RoleSetup().

 

[Prajwal Desai]

let me know this post helps.

 

[Puneet mandyal]

Hi Prejwal, Thanks for suggestion, But issue is seem different because I have saw the component status which is showing fine on SCCM side and I am able to request the application from my user ID and SCCM admin role users but not able to send the request for normal users which access the client machines.

Else I have tried steps given in your post but couldn't fixed it , the issue appear for user only when request the application from application catalog

 

[Prajwal Desai]

Have you verified that there are no connectivity issues between client and the server ?.