PENDING remediate Inactive clients

[dj3094]

hello all,

i have some client showing inactive under client activity. But they have green check mark. I can ping the machines too. What Can i do bring the back them to active state.

Regards
AJ

 

[Garth]

Review the inventory.log on the client, is it preforming a heartbeat discovery?

 

[dj3094]

Thanks,

I ran the Data discovery cycle, I looked for heart beat and couldn't find any. Any suggestions?

 

[Garth]

They are the same things. Now have you confirmed that the date has made it to the MP. You need to review its logs now.

 

[dj3094]

I dont have access to MP, Is there any other way?

 

[Garth]

No. You will need full access to all the logs from the client to site server.

 

[dj3094]

what logs I have to look for in management point?, I will ask my manager to provide me access.

Thanks

 

[Garth]

You should have access to all of the MP and Site server logs. Plus the IIS logs.

 

[dj3094]

Thanks Any specific log file names i have to look for?

 

[Garth]

Here is the list of log file. https://docs.microsoft.com/en-us/sccm/core/plan-design/hierarchy/log-files
You need to look a the MP logs.