SOLVED Product Lifecycle data not updating

[Bainsey]

I have recently upgraded several workstations to the latest version of Windows 10 1903 as they where previously on what are now unsupported versions.

However when I check the product lifecycle within Assets and Compliance > Asset Intelligence it still shows the devices as being on the older version(s).

I read somewhere that running an AD System Discovery would fix this but unfortunately this hasnt made any difference apart from when I drill down into the device itself.

Reports are also still displaying the old build number.

Does anyone know how I can update this data to display correctly?

Thanks

 

[Prajwal Desai]

What is the SCCM version that you are using ?.

 

[Garth]

All AI data comes from Hardware Inventory. What is your HW inv cycle set to? Is it healthy?

 

[Bainsey]

Prajwal - Version 1906

Garth - Im not sure. Where would I find this?

 

[Garth]

Client setting will tell you what you HW inventory is set to.

 

[Bainsey]

Ah HW Inventory is set to every 7 days.

 

[Bainsey]

Why would the Hardware Inventory update the OS version?

 

[Garth]

HW inventory gives all the good stuff. It really should be set to daily.

ConfigMgr Inventory Cycle Recommendations

I’m often asked for advice about System Center Configuration Manager (SCCM) Inventory Cycle settings. First, what are the three different inventories?1.

www.enhansoft.com

 

[Bainsey]

Thanks Garth!