NEW Office 2016 issues after Monthly os Update

[suraj]

User complains Office 2016 home and office occur some issues from july after Windows 10 monthly patch update but i cant find any known issues for the same.

Below the user concerns, and i do not apply office related updates.

• Excel doesn't open at the first double click. Have to click at least 5-6 times to open(every day).
• some days, excel doesn't open at all.
• Excel is requesting to open in safe mode(every day).
• All excels closes abruptly while working(every day-most of the time). & sometimes the screen shuts down too and we have to turn on the PC again
• while working, all excels go "read only". It doesn't even let us save the excels that we are working on.

i want to verify is this a os patch relates issue or anything else ?and need quick fix as users are in a big trouble. I have seen several stack update after july and they could not remove and other patch also reverted and check but the same issue remains.

 

[Garth]

You best bet is to ask within a Office Group these questions. But you might need to open a support case with MS support.