Forums on Intune, SCCM, and Windows 11

Welcome to the forums. Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your topics and posts, as well as connect with other members through your own private inbox!

PENDING Moving from SCCM to Intune for 365 Updates

Messages
5
Reaction score
0
Points
1
Piloting machines to move workloads over from SCCM to Intune
These machines are now co-managed and have the workloads of Office 365 Click-to-run workload transferred over to Intune
For the first week, it worked great. I saw that in word / excel / etc, "managed by your system administrator" went away and I could manually update this or allow Microsoft to update this via the servicing profile of config.microsoft.com
The past few days I noticed our machines have reverted back to "managed by your system administrator" and SCCM was taking control of updates.
I confirmed here that the key for "OfficeMgmtCOM" was set to 0:
hkey_local_machine\software\policies\microsoft\office\16.0\common\officeupdates
However, I found a NEW location on our machines where the "OfficeMgmtCOM" is set to 1 at this location:
hkey_local_machine\software\wow6432node\Policies\Microsoft\cloud\office\16.0\common\officeupdates
If I revert that from 1 to 0, Office is no longer managed by SCCM. The problem is that after a few hours, it reverts itself back to 1 again.

I have confirmed that we do not have any group policies applying this key, nor do we have any policies / scripts creating this key. I cannot find any real documentation on the "cloud\office\" location either. Why is this key here and how do I stop "OfficeMgmtCOM" from updating to 1 in this location?

It almost looks like this registry key location can be coming from config.office.com but we have ZERO policies created aside from a servicing profile that only allows me to specify what machines I want updated.
 
I am not sure about this, but let me take a guess. In ConfigMgr client settings, is the setting enabled for enable management of the Office 365 Client Agent?
 
Hi Prajwal. I actually thought of that as well, so I set a client setting with the highest priority to disable Office 365 Management and applied it to the device. The only registry key this affected was:
hkey_local_machine\software\policies\microsoft\office\16.0\common\officeupdates

It did not touch or affect the registry key here:
hkey_local_machine\software\wow6432node\Policies\Microsoft\cloud\office\16.0\common\officeupdates

Now I do have a theory. MS Support has no idea and I can't find any documentation that discusses this registry key location or anything that backs up my theory.
Here's my theory:
I wonder if this is working as intended. I wonder if the fact that you turn servicing profile on (in config.office.com) enables OfficemgmtCom to 1 in the registry under this "cloud\office" key. Maybe OfficeMgmtCOM here is to ENABLE Servicing Profile for Office management whereas the original location is for SCCM? I'm not sure, but it's just a theory.
Does anyone here use servicing profile, have used it or has any thoughts?
 

Forum statistics

Threads
7,159
Messages
27,948
Members
18,242
Latest member
amcnear

Latest posts

Trending content

Back
Top