PENDING KB5000800 & KB5000853 installation failed

[ramniwasyadav0]

Hi All,
I am unable to install these two (KB5000800 & KB5000853) in win sever 2012 R2. i have done below steps.
reinstall sccm client , rename (catroot2, distribution folder, registory.pol) manual updates download installation and dism command but unable to installed these. i have also try to windows updates from control panel & get one imp update (KB5000848) but not showing these (KB5000800 & KB5000853). i have try to install imp update but unable to install via control panel getting error code 800703f9. unable to install this manual as well as command also.
please find the attached screen short and give solution. i will really appreciate your response.

 

[Youssef Saad]

Try to download the latest Servicing Stuck Update from Microsoft Catalog, install it and restart the server. Once done, try to install the above software update from the Software Center and check the result.

If still the same issue, you have to check the client log files to get more details.

 

[ramniwasyadav0]

Try to download the latest Servicing Stuck Update from Microsoft Catalog, install it and restart the server. Once done, try to install the above software update from the Software Center and check the result.

If still the same issue, you have to check the client log files to get more details.

Hi saad,
As per your conversion. i have try to install latest servicing stuck update (2021-04 Servicing Stack Update for Windows Server 2012 R2 for x64-based Systems (KB5001403)) getting error this updates is not applicable for your system. & not able to install manual updates also.
can you tell me which log you have require to troubleshooting.

 

[Youssef Saad]

Are you able to install the Tuesday updates for this month? If you have any third-party AV or Firewall, try to disable it temporarily.

You can start the troubleshoot from the Event Viewer, WindowsUpdate.log, UpdatesDeployment.log, WUAHandler.log etc.

 

[ramniwasyadav0]

Are you able to install the Tuesday updates for this month? If you have any third-party AV or Firewall, try to disable it temporarily.

You can start the troubleshoot from the Event Viewer, WindowsUpdate.log, UpdatesDeployment.log, WUAHandler.log etc.

there is not servicing stuck update of current month for windows server 2012 R2. i am sharing wuahandler.log, cbs.log & manual updates error code screenshot.

 

[Prajwal Desai]

The log file screenshots aren't clearly visible (atleast the important ones). Can you upload the log files instead.

 

[ramniwasyadav0]

The log file screenshots aren't clearly visible (atleast the important ones). Can you upload the log files instead.

please find the attachment log file

 

[Youssef Saad]

Try to run the following commands and check again the WUAHandler.log and "C:\Windows\WindowsUpdate.log" for verification.

net stop wuauserv
del c:\windows\SoftwareDistribution /q /s
net start wuauserv

 

[ramniwasyadav0]

Try to run the following commands and check again the WUAHandler.log and "C:\Windows\WindowsUpdate.log" for verification.

Hi,
still have same issue.
plz find the windowsupdate.log

 

[Youssef Saad]

@ramniwasyadav0
You forgot to attach the file.

 

[ramniwasyadav0]

after using above given command . updates status showing installed & removed from software center. but KB number not showing in view installed updates. & after few hours update appear again.
plz find the 2 screenshots of windows update log