Forums on Intune, SCCM, and Windows 11

Welcome to the forums. Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your topics and posts, as well as connect with other members through your own private inbox!

PENDING Hardware inventory returns (80004005)

  • Thread starter Thread starter supaFlaj
  • Start date Start date
  • Replies Replies 1
  • Views Views 6K

supaFlaj

New Member
Messages
1
Reaction score
0
Points
1
Hi guys,
I've been struggling with this one for over a week. I updated SCCM from 1710 to 1806. Had some trouble with AV software, but all in all the update finished with success. All components seems to be working (OS deployment, Software updates, Application Installation...). But hardware inventory just won't work, neither on workstations and neither on servers. In InventoryAgent.log there always appears the same message:
Inventory: *********************** Start of message processing. *********************** InventoryAgent 12.10.2018 8:50:14 5128 (0x1408)
Inventory: Message type is InventoryAction InventoryAgent 12.10.2018 8:50:14 5128 (0x1408)
Inventory: Temp directory = C:\Windows\CCM\Inventory\Temp\ InventoryAgent 12.10.2018 8:50:14 5128 (0x1408)
Inventory: Clearing old collected files. InventoryAgent 12.10.2018 8:50:14 5128 (0x1408)
Inventory: Opening store for action {00000000-0000-0000-0000-000000000001} ... InventoryAgent 12.10.2018 8:50:14 5128 (0x1408)
CInvState::VerifyInventoryVersionNumber: Mismatch found for '{00000000-0000-0000-0000-000000000001}': 15.5 vs. 0.0 InventoryAgent 12.10.2018 8:50:16 5128 (0x1408)
Inventory: Version number mismatch; will do a Full report. InventoryAgent 12.10.2018 8:50:16 5128 (0x1408)
Inventory: (80004005) InventoryAction does not exist () InventoryAgent 12.10.2018 8:50:16 5128 (0x1408)
Raising event:
[SMS_CodePage(852), SMS_LocaleID(1060)]
instance of CLIMSG_HINV_ERROR_COLLECTIONFAILURE
{
ClientID = "GUID:B18F2F08-D6C0-488B-B82E-F6E4FE5E9479";
Data1 = "0";
Data2 = "0";
Data3 = "";
DateTime = "20181012065016.877000+000";
InventoryActionID = "{00000000-0000-0000-0000-000000000001}";
MachineName = "PC328923";
ProcessID = 5652;
SiteCode = "PSM";
ThreadID = 5128;
};
InventoryAgent
12.10.2018 8:50:16 5128 (0x1408)
CInvState:Init: ReadInventoryActionPolicy() failed: 80004005
InventoryAgent 12.10.2018 8:50:16 5128 (0x1408)
Inventory: Initialization completed in 2.152 seconds InventoryAgent 12.10.2018 8:50:16 5128 (0x1408)
Inventory: Cycle completed in 2.277 seconds InventoryAgent 12.10.2018 8:50:16 5128 (0x1408)
Inventory: Action completed. InventoryAgent 12.10.2018 8:50:16 5128 (0x1408)
Inventory: ************************ End of message processing. ************************ InventoryAgent 12.10.2018 8:50:16 5128 (0x1408)

steps I have tried so far:
- Repair CM Client
- Uninstall/install Client
- Created custom HINV setting and deployed, but still same error
- Forced a full HW inventori via WBEM https://blogs.technet.microsoft.com...p-forcing-a-full-hardware-inventory-for-sccm/
I am managing arround 4000 clients, and HINV doesn't work on any of them. Also there is no SCCM Hardware inventory task in Task Scheduler. On the other hand, software inventory works fine.

Previous to the upgrade, Hardware Inventory worked.

Can anyone please point me in the right direction to solve this problem.
 
Back
Top