SOLVED Error 1642 when deploying to clients

[SuperSteve]

Hi all

We have recently updated our sccm r2 console to sp1 as we need to deploy to some windows 10 clients. In doing so we have attempted a redeployment of the sccm client and all have come back reporting an error of 1642. Not just windows 10 pro clients, but 8.1 pro and win 7 pro.

I am unable to find the information I need on the web to try and resolve this and a typical log file from Microsoft can be very off putting as a lot of the information doesn't make sense.

I have attached the log file just in case anyone can understand it and offer me some advice.

 

[Maunil Mehta]

Hi Steve,
Have you check clientmsi.log for the client issue

Error : 1642 = The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch.

Are those clients really running a x86 OS?

 

[SuperSteve]

Hi Maunil

I can't find the clientmsi.log on the workstation.

The clients are x64 and we definitely deployed the x64 bit update version although the installation paths of both versions are ...

\\sips-sccm\SMS_(SiteCode)\hotfix\KB2882125\Client\i386\configmgr2012ac-sp1-kb2882125-i386.msp

\\sips-sccm\SMS_(SiteCode)\hotfix\KB2882125\Client\x64\configmgr2012ac-sp1-kb2882125-x64.msp

If I run either one manually I get the same error....

 

[Maunil Mehta]

The download for KB2882125 contains an msi that has to be installed on the primary site(s). It's not intended to be installed on the clients. Installing KB2882125 on the siteserver creates a new ConfigMgr package though and that one is intended to be installed on the clients!
or
ConfigMgr kicked of the installation of the patch, but the product to be patched was not found on the machine.

 

[Prajwal Desai]

@SuperSteve - Any update on this ?.

 

[SuperSteve]

Hi Prajwal

I've recently updated the console to version 1511 and all seems to be working ok now..

Thanks

 

[Prajwal Desai]

Great. Marking this thread as Solved.