NEW CMG connection point stays disconnected

[TechLover]

Dear Folks,

We recently deployed a new CMG as VM scale set in our environment whose status shows 'ready' and 'configuration update completed' in sccm console however new cmg connection point stays disconnected due to some reason. Also CMG connection analyzer shows everything green except cmg connection point status which is a warning with message that routing to primary site may not be fully functional. I have checked status of SMS_Cloud_ProxyConnector.log on cmg connection point server but can't find anything noticeable. CloudMgr.log also shows both cmg service and vmscale sets as running.

Would really appreciate if someone can provide their inputs to fix the issue.

Best Regards

 

[chrisj76]

Double check your firewall is not blocking the CMG traffic, had a simular situation where the firewall started to block the traffic.