NEW Client check passed/Active

[stoyanov]

Hello,


We face an issue with workstations patch management. The problem is that Windows 7 computers don’t pass the whole process of patching and stays in “Unknown” state with “Client check passed/Active” description. This problem appear just for software updates (first applied with ADR but same for manually created Software Update Groups later)! Everything is OK if I try to deploy package. There is such exceptions for Windows Server computers but they are few, they are different machines every time and happened before the mass problem on Windows 7 too.

We use System Center Configuration Manager 2012 SP1. Windows Auto Update is disabled by administrator.


What I tried and checked:

• Manually run and re-run deployment Summarization
• Site Status – OK
• Component Status – NOK but not sure those below could cause the problem.
  • SMS_MP_CONTROL_MANAGER

MP could not find some class or property definitions when processing Hinv as they are apparently missing in sms_def.mof. Unknown classes and properties have been ignored and a MIF file generated with all the classes and properties that could be found.

MP needs to reload the hardware inventory class mapping table when processing Hardware inventory. The MP hardware inventory manager cannot find a WMI class definition in the mapping table when processing a report. This should only happen if new definitions beyond those known to the site are added to the collected classes.

• SMS_AD_SYSTEM_DISCOVERY_AGENT

Active Directory System Discovery Agent reported errors for 10 objects. DDRs were generated for 0 objects that had errors while reading non-critical properties. DDRs were not generated for 10 objects that had errors while reading critical properties.

• SMS_INVENTORY_DATA_LOADER

Inventory Data Loader failed to process the delta MIF file "XHUP0NMF9.MIF" and has moved it to "F:\ConfigurationManager\inboxes\auth\dataldr.box\BADMIFS\MajorMismatch\x5ip1cd0.MIF."

Inventory Data Loader failed to read the delta MIF file "F:\ConfigurationManager\inboxes\auth\dataldr.box\Process\XHNNUCDQP.MIF" and will move the file to the BADMIFs directory.

• SMS_HIERARCHY_MANAGER

Hierarchy Monitoring detected that the ConfigMgr SQL Server XXX.XXX ports 46080,4022, are not active on Firewall exception. ß No firewalls between CM and SQL servers from Network or Windows point of view.

• Repair SCCM Clients
• PCs are covered by existing Boundaries with range of IPs
• We don’t have GPOs for SCCM
• Run Windows Update diagnostic tool on a client and CM server – different run, different “solution” J Every time I ran it, it fixes this things.
  • Problems installing recent updates (Fixed), Service registration is missing or corrupt (Fixed)
  • Problems installing recent updates (Not Fixed), Service registration is missing or corrupt (Fixed)

output.txt – Last Displayed Message: WARNING: WU client failed Searching for update with error 0x8024400d​

dism.log – nothing in it, just the following:​

• 
  
  • DISM Provider Store: PID=7360 Failed to Load the provider: D:\Users\Axxxx1\AppData\Local\Temp\9F63FEFB-AABD-4E07-A7D9-25B9D839C42E\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
  • DISM Provider Store: PID=7360 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
  • API: PID=4536 TID=4264 Lookup in table by path failed for: DummyPath-2BA51B78-C7F7-4910-B99D-BB7345357CDC - CTransactionalImageTable::LookupImagePath
  • API: PID=5740 TID=3320 Lookup in table by path failed for: DRIVE_C - CTransactionalImageTable::LookupImagePath
• Reset the Windows Update components manually
• Check CM logs on client
  
  • UpdatesHandler.log

Same as SOAP_E_CLIENT - SOAP client found the message was malformed; fix before resending - 0x8024400d​

The operation timed out - 0x80072ee2​

• UpdatesDeployment.log

Job error (0x8024400d) received for assignment ({2F747EE4-C0C5-4E16-BD04-6F8BD64E7A73}) action. Updates will not be made available.​

• WUAHandler.log

OnSearchComplete - Failed to end search job. Error = 0x8024400d. Scan failed with error = 0x8024400d.​

• Upgrade SCCM Server to the latest version (CU5 – 5.0.7804.1600)
• Upgrade SCCM Console to the latest version (CU5 – 5.0.7804.1600)
• Upgrade SCCM Clients to the latest version (CU5 – 5.0.7804.1600)
• And last – Update Windows Update Agent to latest version. I did this just on one machine and can’t check is there any change right now (I’m in sick leave) but the problem is not with exact previous version because the workstations are with different ones and they are all affected.

I know there is a lot of questions on this topic but it look like I miss something, I didn’t find my answer, so please help! Once again I want to mention that the problem is only (mainly) with Windows 7. There is exceptions for Windows Server computers with same issue but they are few, they are different machines every time and happened before the mass problem on Windows 7 too. If I find a resolution will apply it also on the servers.

Thank you very much for your cooperation and time in advance!