PENDING 70% of clients showing as inactive even though they are active

[Edy]

Hi guys,

Suddenly we have a high rate of inactive clients.

Currently we have 2 MPs

MP A -Primary Site and Management Point
MP B - Management Point

We have in our setup to connect to MP A for HTTP and connect to MP B if PKI is detected fr HTTPS.

I have checked most of the logs that i know and couldnt find any issue.

We deployed a new PKI certs to all workstations and have added the Trusted Root CA in sccm.

We also recently upgraded the Primary Site from Win 2008R2 to Win 2012R2

Thanks

 

[Nav4339]

i have the problem you. I just posted my thread - https://prajwaldesai.com/community/...lients-on-one-site-are-showing-inactive.1196/

I havent got a fix yet

 

[Prajwal Desai]

By default, the client requests a new policy every 60 min, sends a heartbeat DDR every 7 days, and reports hw/sw inventory every 7 days. On the client computer check the following log files (%windir%\ccm\logs):

- Inventory log: should have information about heartbeat DDR, hw/sw inventory)

- PolicyEvaluator.log should give you information when a new policy has been applied or you see that no changes are necessary

check this link for more troubleshooting - http://blogs.technet.com/b/configur...g-issues-where-clients-are-not-reporting.aspx