Voyager
Member
- Messages
- 10
- Reaction score
- 1
- Points
- 3
2023-10 Cumulative Update 21H2 for x64-based Systems (KB5031364)

After manually copying and pasting the KB, it was installed successfully.
I am trying find out what went wrong and went to few logs starting with running Client Notification > Download Computer Policy
PolicyAgent.log on the asset:
Requesting Machine policy assignments from authority 'SMS:XXXXXX' PolicyAgent_RequestAssignments 10/30/2023 3700 (0x0E74)
Raising event: instance of CCM_PolicyAgent_AssignmentsRequested{ AuthorityName = "SMS:XXXXX"; ClientID = "GUID:XXXXXX"; DateTime = "20231030163047.415000+000"; ProcessID = 4988; ResourceName = "XXXXXX"; ResourceType = "Machine"; ThreadID = 3700;}; PolicyAgent_RequestAssignments 10/30/2023 3700 (0x0E74)
[Assignment Request] No new assignments for Machine XXXXX
UpdatesDeployment.log - the only error i see is:
GetUpdateInfo - failed to get targeted update, error = 0x87d00215.
CAS.log - Do the client already have the KB?
Saved Content ID Mapping 57d30086-30b4-4f78-8df1-0a190f7f7a87.1, C:\Windows\ccmcache\f
C:\Windows\ccmcache\f - confirmed the file is there as a cab. file
AppEnforce.log - cannot find 57d30086-30b4-4f78-8df1-0a190f7f7a87.1
AppIntentEval.log - cannot find 57d30086-30b4-4f78-8df1-0a190f7f7a87.1
Disk space is good.
So it seems the asset downloaded the CAB file, but it did not install it.
Any ideas?

After manually copying and pasting the KB, it was installed successfully.
I am trying find out what went wrong and went to few logs starting with running Client Notification > Download Computer Policy
PolicyAgent.log on the asset:
Requesting Machine policy assignments from authority 'SMS:XXXXXX' PolicyAgent_RequestAssignments 10/30/2023 3700 (0x0E74)
Raising event: instance of CCM_PolicyAgent_AssignmentsRequested{ AuthorityName = "SMS:XXXXX"; ClientID = "GUID:XXXXXX"; DateTime = "20231030163047.415000+000"; ProcessID = 4988; ResourceName = "XXXXXX"; ResourceType = "Machine"; ThreadID = 3700;}; PolicyAgent_RequestAssignments 10/30/2023 3700 (0x0E74)
[Assignment Request] No new assignments for Machine XXXXX
UpdatesDeployment.log - the only error i see is:
GetUpdateInfo - failed to get targeted update, error = 0x87d00215.
CAS.log - Do the client already have the KB?
Saved Content ID Mapping 57d30086-30b4-4f78-8df1-0a190f7f7a87.1, C:\Windows\ccmcache\f
C:\Windows\ccmcache\f - confirmed the file is there as a cab. file
AppEnforce.log - cannot find 57d30086-30b4-4f78-8df1-0a190f7f7a87.1
AppIntentEval.log - cannot find 57d30086-30b4-4f78-8df1-0a190f7f7a87.1
Disk space is good.
So it seems the asset downloaded the CAB file, but it did not install it.
Any ideas?