PENDING O365 updates failing with error 0x8007755A

[kakashi824]

Hello,

Can someone help me figure out why O365 monthly channel 2002 updates are failing via sccm? This is the error code I am getting, 0x8007755A(-2146994854)

Thanks!

 

[Prajwal Desai]

How are you deploying the updates ?. Can you upload cas.log ?.

 

[kakashi824]

I am using ADR.

 

[kakashi824]

Any thoughts on this?

 

[kakashi824]

How are you deploying the updates ?. Can you upload cas.log ?.

Any thoughts on this?

 

[MrZepto]

We are seeing same issue:

 

[Gokul]

Hi There ,

While using ADR , all the content might not downloaded properly . Can you just create a SUG manually and deploy to some test machine and check

 

[MrZepto]

I did it manually. Not using a ADR...

 

[Gokul]

I did it manually. Not using a ADR...

Did you checked the client logs ?

 

[Gokul]

Hi There ,

While using ADR , all the content might not downloaded properly . Can you just create a SUG manually and deploy to some test machine and check

@kakashi824

 

[kakashi824]

The weird thing is, is I have some success rates for some computers and failures for others, so it's partially working. Not really understanding that logic.

 

[Gokul]

The weird thing is, is I have some success rates for some computers and failures for others, so it's partially working. Not really understanding that logic.

Can you check the client logs which is throughing error 8007755A .or you can share the same here

 

[kakashi824]

which logs am i looking for?

 

[Gokul]

Wuahandler,updatedeployment,datatransfer

 

[kakashi824]

Here you go, let me know what you think!

 

[Gokul]

Update deployment -
1. Unable to evaluate assignment {140c519c-577d-4552-8149-5529aabed251} as it is not activated yet ->check the assignment still active
2. Update (Site_FDFA1127-59E2-41E0-A26B-78353D0582F6/SUM_88cdf192-ff85-4568-8e31-2cdc692dc0c6) Progress: Status = ciStateDetecting, PercentComplete = 0, DownloadSize = 0, Result = 0x0 -> Client trying downloading something but unable to download .

Wuahandler
No error ,i could see some AV patches has been installed
1. Update (Missing): Security Intelligence Update for Windows Defender Antivirus - KB2267602 (Version 1.311.1596.0) (1d6992a1-e974-446c-8842-a483e221a716, 200) .
So you should reverify your deployment , as client is able to install update

CAS
spPolicyAgent->ConnectSettingsFromSid failed, error 80070057 - This could be due to below

• Corrupt registry or policy entries are interfering with the Windows Update process.
• There were some problems installing updates, and the system will attempt to try again later.

No error in DataTransfer log

 

[kakashi824]

Update deployment -
1. Unable to evaluate assignment {140c519c-577d-4552-8149-5529aabed251} as it is not activated yet ->check the assignment still active
2. Update (Site_FDFA1127-59E2-41E0-A26B-78353D0582F6/SUM_88cdf192-ff85-4568-8e31-2cdc692dc0c6) Progress: Status = ciStateDetecting, PercentComplete = 0, DownloadSize = 0, Result = 0x0 -> Client trying downloading something but unable to download .

Wuahandler
No error ,i could see some AV patches has been installed
1. Update (Missing): Security Intelligence Update for Windows Defender Antivirus - KB2267602 (Version 1.311.1596.0) (1d6992a1-e974-446c-8842-a483e221a716, 200) .
So you should reverify your deployment , as client is able to install update

CAS
spPolicyAgent->ConnectSettingsFromSid failed, error 80070057 - This could be due to below

• Corrupt registry or policy entries are interfering with the Windows Update process.
• There were some problems installing updates, and the system will attempt to try again later.

No error in DataTransfer log

Should I delete my ADR and SUP and all things associated and set it up all over again?

 

[mdc111]

Having the same issue. Only got errors in UpdateHandler.log. Some success, some failures. This was after recreating the ADR, SUP and Package from scratch.

 

[Nitin_ted]

Hi All, Can anyone share the solution here?
February Office 2019 SCCM Update Client Download Fail. not using ADR.

 

[Garth]

Hi All, Can anyone share the solution here?
February Office 2019 SCCM Update Client Download Fail. not using ADR.

Can you download the file outside of ConfigMgr? What exactly do the logs say is the problem?