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SOLVED Software Updates are failing on Clients with error "0x8024401c"

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VijayV

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Hi All,

We are facing an issue when applying patches through SCCM. Although software updates are synced, SUG created, downloaded and distributed, some clients are failing with 0x8024401c error.

We have 2 workings SUP's. One WSUS acting as upstream and another WSUS is replica of upstream server. We have changed WSUS app pool settings as per microsoft article to below still we are facing an issue.

Private Memory is 0, Queue length 25000 Idel time-out 20 minutes, Regular Time Interval 1740

WSUS services are running fine. Memory of the server is around 24GB. When clients are failing with 0x8024401c error, WSUS app pool is still running and event manager doesn't show any error related to client web service. However, Client webservice is frequently going down and coming up.

We are using WSUS + SQL setup.

Please help me with leads which can resolve this issue.
 
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Hi All,

We are facing an issue when applying patches through SCCM. Although software updates are synced, SUG created, downloaded and distributed, some clients are failing with 0x8024401c error.

We have 2 workings SUP's. One WSUS acting as upstream and another WSUS is replica of upstream server. We have changed WSUS app pool settings as per microsoft article to below still we are facing an issue.

Private Memory is 0, Queue length 25000 Idel time-out 20 minutes, Regular Time Interval 1740

WSUS services are running fine. Memory of the server is around 24GB. When clients are failing with 0x8024401c error, WSUS app pool is still running and event manager doesn't show any error related to client web service. However, Client webservice...
Hi All,

We are facing an issue when applying patches through SCCM. Although software updates are synced, SUG created, downloaded and distributed, some clients are failing with 0x8024401c error.

We have 2 workings SUP's. One WSUS acting as upstream and another WSUS is replica of upstream server. We have changed WSUS app pool settings as per microsoft article to below still we are facing an issue.

Private Memory is 0, Queue length 25000 Idel time-out 20 minutes, Regular Time Interval 1740

WSUS services are running fine. Memory of the server is around 24GB. When clients are failing with 0x8024401c error, WSUS app pool is still running and event manager doesn't show any error related to client web service. However, Client webservice is frequently going down and coming up.

We are using WSUS + SQL setup.

Please help me with leads which can resolve this issue.
Check out this article: Troubleshoot software update scan failures - Configuration Manager | Microsoft Learn
 
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