PENDING SCCM 1802 update stuck at checking prerequisites

[Harshit Pandey]

Hi,

Looks like even we have got this issue. Our SCCM 1802 update stuck at checking prerequisites, what to do ?. No errors in dmpdownloader log file.

 

[Harshit Pandey]

Strange, i restarted sms_exec service but no luck

 

[Prajwal Desai]

Try SCCM update reset tool - https://docs.microsoft.com/en-us/sccm/core/servers/manage/update-reset-tool