PENDING Cannot Update SCCM - Update seems to be stuck

[daz5505]

I have been trying to update SCCM for some time now but it seems that all updates are greyed out. I can see that the hotfix update 2303 update was downloaded it seems to have stopped once it extracted the update. Please see screenshots attached. I have previously tried the update cleanup tool but it does not seem to make a difference.

Any help will be appreciated.
Cheers

 

[Prajwal Desai]

Did you run a prerequisite check before installing the update?. I am asking that because I see an exclamation mark for prerequisite check.

Coming to the update 2303 stuck at installation, did you review the cmupdate.log on the site server to see if there are any errors?

 

[daz5505]

Did you run a prerequisite check before installing the update?. I am asking that because I see an exclamation mark for prerequisite check.

Coming to the update 2303 stuck at installation, did you review the cmupdate.log on the site server to see if there are any errors?

Thanks for the quick response and sorry for the delay.

The prerequisite check failed on:
[Failed]:Install the Microsoft ODBC driver 18 for SQL setup from https://go.microsoft.com/fwlink/?linkid=2220989. This was then installed before the update.

With regards to the 2303Hotfix, I have checked the logs but these have been overwritten as this installed has been going on for months now. despite all of our efforts we cannot cancel the install / install any of the new updates.

Cheers