Hello Everyone,
We are pushing software updates, Windows Patches and O365 updates to all workstations and servers. However, all Software Updates are reporting at 0% compliance and all devices are reporting as unknown. This is a fresh SCCM installation. We are also using PKI Certs on all clients. I have the Workstation and Server Client Settings configured for Software Updates as well. (Screenshots below) I have reviewed the following logs and their findings but still have not been able to make any headway on this issue:
The odd thing is, all application deployments are reporting just fine, and deployments are going out as they should. It is just the SU at this point that are not working. Is there a log by chance that could point me in the right direction, or has anyone seen something like this before?



We are pushing software updates, Windows Patches and O365 updates to all workstations and servers. However, all Software Updates are reporting at 0% compliance and all devices are reporting as unknown. This is a fresh SCCM installation. We are also using PKI Certs on all clients. I have the Workstation and Server Client Settings configured for Software Updates as well. (Screenshots below) I have reviewed the following logs and their findings but still have not been able to make any headway on this issue:
- SUPSetup.log - Installation Successful
- wsyncmgr.log - Successfully pulling updates
- WCM.log - Successfully connects with WSUS.
- WUAHandler.log on client - Did show, "Failed to Remove Update Source from WUAgent ({6323E94A-A819-4195-B088-D6644AF8980B}). Error = 0x87d00691." for a little bit back when we first installed WSUS, however, has not shown it since on any of the machines. That error last surfaced on 12/16/23, the day of the WSUS/SUP role install.
The odd thing is, all application deployments are reporting just fine, and deployments are going out as they should. It is just the SU at this point that are not working. Is there a log by chance that could point me in the right direction, or has anyone seen something like this before?


