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SOLVED SCCM Software SCAN not updating on some clients

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mooez786

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Dear All,

We are facing software scan issue in some of our clients and other client are working properly. Kindly assist in this regard.

1684471945263.png1684472601771.png
 
Dear All,

We are facing software scan issue in some of our clients and other client are working properly. Kindly assist in this regard.

View attachment 5258View attachment 5259
There are many reason for SW scan to not work the biggest issue is, if the SW scan exceeds the 4 hour (run time) limit, it will never return results. You will need to read the logs to confirm and no there is no work around.
 
Hello, same problem. the screenshot shows that everything except the software scan is updated normally. But software scan Stuck on the date 04/22/2022 123.png
 
Hello, same problem. the screenshot shows that everything except the software scan is updated normally. But software scan Stuck on the date 04/22/2022 View attachment 5724
Did you review teh logs and confirm that SW Scan completed successfully and send it data to ConfigMgr. SW inv. is notorious bad for hitting the 4 hour timeout and not sending any data to ConfigMgr.
 
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