SOLVED SCCM Client Not Installing during client push

[Meliodas]

I have been trying to install SCCM Client but it was failing.

So I have used ccmclean and removed all the files.

Alongside, I have deleted CCM folder from C:\Windows.

I readded the device in the Configuration Manager but I still cannot push the client installation, and CCM Folder completely disappeared and is not appearing anymore.

Any thoughts on how to fix this? I am afraid I have damaged the machine for good by manually deleting CCM Folder.

 

[Prajwal Desai]

I have been trying to install SCCM Client but it was failing.

If the client install is failing, have you checked the ccm.log file on server and ccmsetup.log file on the client computer ?.

 

[Meliodas]

Yes check the below log please:

ccmsetup Log File

-----------------

<![LOG[Could not retrieve value for MDM_ConfigSetting . Error 0x80041013]LOG]!><time="00:52:43.681-180" date="04-03-2020" component="ccmsetup" context="" type="2" thread="11208" file="CcmUtilLib.cpp:3771">

<![LOG[CcmSetup is exiting with return code 0]LOG]!><time="00:52:43.681-180" date="04-03-2020" component="ccmsetup" context="" type="1" thread="11208" file="ccmsetup.cpp:11501">




But now my concern is that I cannot anymore install the client no matter what and I deleted the CCM Folder which did not reappear again when I initiated the installation of the client.

Any clues about this?

 

[Meliodas]

Hi Prajwal again,

This is what I am getting now after I have just tried to reinstall the client.

ccmsetup Log file
-------------------
<![LOG[A Fallback Status Point has not been specified and no client was installed. Message with STATEID='308' will not be sent.]LOG]!><time="17:01:28.479-180" date="04-03-2020" component="ccmsetup" context="" type="1" thread="3728" file="state.cpp:241">
<![LOG[Failed to send status 308. Error (87D00215)]LOG]!><time="17:01:28.479-180" date="04-03-2020" component="ccmsetup" context="" type="3" thread="3728" file="state.cpp:254">
<![LOG[Deleting Comanagement reg keys...]LOG]!><time="17:01:28.526-180" date="04-03-2020" component="ccmsetup" context="" type="1" thread="3728" file="CcmUtilLib.cpp:3416">
<![LOG[Failed to connect to policy namespace. Error 0x8004100e]LOG]!><time="17:01:28.687-180" date="04-03-2020" component="ccmsetup" context="" type="3" thread="3016" file="localpolicy.cpp:378">
<![LOG[Failed to revoke client upgrade local policy. Error 0x8004100e]LOG]!><time="17:01:28.687-180" date="04-03-2020" component="ccmsetup" context="" type="3" thread="3016" file="localpolicy.cpp:405">
<![LOG[Sending state '301'...]LOG]!><time="17:01:28.688-180" date="04-03-2020" component="ccmsetup" context="" type="1" thread="3016" file="state.cpp:72">
<![LOG[Updating MDM_ConfigSetting.ClientDeploymentErrorCode with value 2278556286]LOG]!><time="17:01:28.688-180" date="04-03-2020" component="ccmsetup" context="" type="1" thread="3016" file="CcmUtilLib.cpp:3795">
<![LOG[OS is not Win10RS3+, ENDOK.]LOG]!><time="17:01:28.688-180" date="04-03-2020" component="ccmsetup" context="" type="1" thread="3016" file="CcmUtilLib.cpp:3800">
<![LOG['Configuration Manager Client Retry Task' is scheduled to run at 04/03/2020 10:01:28 PM (local) 04/03/2020 07:01:28 PM (UTC) time with arguments ' /ignoreskipupgrade /config:MobileClient.tcf /RetryWinTask:1'.]LOG]!><time="17:01:28.688-180" date="04-03-2020" component="ccmsetup" context="" type="1" thread="3016" file="wintask.cpp:376">
<![LOG[Folder 'Microsoft\Microsoft\Configuration Manager' not found. Task does not exist.]LOG]!><time="17:01:28.689-180" date="04-03-2020" component="ccmsetup" context="" type="0" thread="3016" file="wintask.cpp:547">
<![LOG[Task 'Configuration Manager Client Retry Task' not found in the scheduler task cache.]LOG]!><time="17:01:28.690-180" date="04-03-2020" component="ccmsetup" context="" type="0" thread="3016" file="taskschdutils.cpp:57">
<![LOG[Successfully created task 'Configuration Manager Client Retry Task']LOG]!><time="17:01:28.741-180" date="04-03-2020" component="ccmsetup" context="" type="1" thread="3016" file="wintask.cpp:406">
<![LOG[CcmSetup failed with error code 0x87d0027e]LOG]!><time="17:01:28.741-180" date="04-03-2020" component="ccmsetup" context="" type="1" thread="3016" file="ccmsetup.cpp:11505">

Noting that I am lunching the setup from the SCCM site shared folder.

Please take a look at the attachment as the application is not installed at all even though the MSI Installer is done.

 

[Gokul]

Return code zero means your client got installed. but again you uninstalled and tried reinstalling the client . can you attach your full ccmsetup log file here ?

 

[Meliodas]

Ok so basically

Return code zero means your client got installed. but again you uninstalled and tried reinstalling the client . can you attach your full ccmsetup log file here ?

Hi Goku,

Thank you for your reply,

Well I was able to solve one issue, I found that the certificate was expired and I installed a new certificate, so now it shows that the certificate validation is successful.

Now I am getting another error:

<![LOG[Failed to get client version for sending state messages. Error 0x8004100e]LOG]!><time="16:42:50.086-180" date="04-06-2020" component="ccmsetup" context="" type="2" thread="2964" file="state.cpp:169">
<![LOG[[] Params to send '5.0.8913.1013 Deployment "C:\Windows\ccmsetup\ccmsetup.exe" /runservice /source:"Z:\Client" ']LOG]!><time="16:42:50.086-180" date="04-06-2020" component="ccmsetup" context="" type="0" thread="2964" file="state.cpp:214">
<![LOG[A Fallback Status Point has not been specified and no client was installed. Message with STATEID='322' will not be sent.]LOG]!><time="16:42:50.086-180" date="04-06-2020" component="ccmsetup" context="" type="1" thread="2964" file="state.cpp:241">
<![LOG[Failed to send status 322. Error (87D00215)]LOG]!><time="16:42:50.086-180" date="04-06-2020" component="ccmsetup" context="" type="3" thread="2964" file="state.cpp:254">
<![LOG[Failed to connect to policy namespace. Error 0x8004100e]LOG]!><time="16:42:50.089-180" date="04-06-2020" component="ccmsetup" context="" type="3" thread="1152" file="localpolicy.cpp:378">
<![LOG[Failed to revoke client upgrade local policy. Error 0x8004100e]LOG]!><time="16:42:50.089-180" date="04-06-2020" component="ccmsetup" context="" type="3" thread="1152" file="localpolicy.cpp:405">
<![LOG[Sending state '301'...]LOG]!><time="16:42:50.089-180" date="04-06-2020" component="ccmsetup" context="" type="1" thread="1152" file="state.cpp:72">
<![LOG[Updating MDM_ConfigSetting.ClientDeploymentErrorCode with value 2147500037]LOG]!><time="16:42:50.089-180" date="04-06-2020" component="ccmsetup" context="" type="1" thread="1152" file="CcmUtilLib.cpp:3795">
<![LOG[OS is not Win10RS3+, ENDOK.]LOG]!><time="16:42:50.089-180" date="04-06-2020" component="ccmsetup" context="" type="1" thread="1152" file="CcmUtilLib.cpp:3800">
<![LOG[CcmSetup failed with error code 0x80004005]LOG]!><time="16:42:50.089-180" date="04-06-2020" component="ccmsetup" context="" type="1" thread="1152" file="ccmsetup.cpp:11505">



According to the above it says:
Failed to get client version for sending state messages. Error 0x8004100e

I fixed the WMI using WMIDIAG and recreated the repository and it's still not working.

Can y ou help.

I have attached the ccmsetup log file.

 

[Meliodas]

Update: Problem was solved

Okay so apparently the SCCM Console is set to use HTTPS and PKI in the Site Configuation in Communication Security Tab and also in the Management Point.

The way I solved this issue is by checking the following registry
HKEY_LOCAL_mACHINE\SOFTWARE\Microsoft\CCMSetup\LastValidMP

I found that the link was set to http and I changed the value to https

Then I went to an elevated CMD and applied: gpupdate /force

And then I used the following command:

pushed \\SCCM_Server\sms_sitecode\client

ccmsetup.exe /logon /SMSSITECODE=XXX



It worked like magic and I can now see the CCM Folder and all the installation files were pulled into ccmsetup folder in C:\Windows.